.
Aug
25

REcharge….Emotionally AND Physically

Are YOU taking out the time, or better yet, INVESTING the time to fully recharge??? Cleared Hot!

Aug
23

CCP Part 3: Customer Service Unplugged (In a BAD way!)

One of the worst customer experiences I’ve had in a long time :-(

Aug
23

CCP Part 2: Are you killing your chances for SUCCESS!?

This video is deep! Pritchett really made me look at how being focused on “working harder” just might not, and many times isn’t, the answer…..

Aug
21

CCP: Rough Water???

Aug
09

Courageous Possibilities: CCP Leadership Action Series

What legacy are YOU leaving? Sometimes seeing the possibilities takes courage. Enjoy the video :-)

Aug
08

As A Man Thinketh, So He Is…

Clarity Courage and Power Leadership Action Series – Article 4

I didn’t say this in my first article, but I have made a serious commitment to post at least 300 words or a 2 ½ minute video to my blog every day (Mon-Fri) from now to Dec 31st. If I miss a day, there is a serious consequence to go along with this serious commitment; I have to wear a DRESS instead of my flight suite for all my presentations during one month in early 2013!!! Now don’t get me wrong, there’s nothing wrong with a dress, would it be fair to say it just doesn’t go with the FlyGirl brand?!?!

Why did I make the decision to write an article or shoot a video every day? Because I KNEW I needed to take action every day to move me toward my goal. Goal this year? Break 7 figures! I have invested in coaching, but all the coaching in the WORLD does NOTHING if you don’t put the WORK behind it. The best persona training means NOTHING if YOU don’t do the push-ups! So, I’m doing the push-ups FlyPeeps. I have also committed to conducting one Live or Internet based talk once a week to my network or someone else’s. Lastly, I will be reaching out to people with radio and TV shows to share the messages of Breakthrough Mentality and Clarity Courage and POWER! If you have recommendations, please send them my way!

I said it in my first posting and I’ll continue to say it…share your thoughts with me and let’s turn this into a Cleared Hot conversation! Send me the specific topics you’d like to talk about with reference to Clarity Courage and Power!

I’m closing this out with a BANG! I have been reading “As a Man Thinketh” by James Allen. I always knew this Ultra Short read was amazing, but no matter how many times I read it, it continues to blow my mind…the dude was DEEP!!! You HAVE permission to Engage…Cleared Hot!
Enjoy, and I’ll see you tomorrow!

Thought and Character

The aphorism, “As a man thinketh in his heart so is he,” not only embraces the whole of a man’s being, but is so comprehensive as to reach out to every condition and circumstance of his life. A man is literally what he thinks, his character being the complete sum of all his thoughts.
As the plant springs from, and could not be without, the seed, so every act of a man springs from the hidden seeds of thought, and could not have appeared without them. This applies equally to those acts called “spontaneous” and “unpremeditated” as to those which are deliberately executed.
Act is the blossom of thought, and joy and suffering are its fruits; thus does a man garner in the sweet and bitter fruitage of his own husbandry.

This is a pic of me THINKING! LOL….

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Aug
07

“WHAT did she just say?!?!?!”

Article 3: Clarity, Courage and Power Leadership Action Series

Has CUSTOMER SERVICE completely been ERADICATED?!?! I just had the most HORRIBLE experience!

A few days ago, a client reached out via email desperately needing my help. Of course, I was eager to take care of them. They needed a replacement DVD…FAST! You could feel the desperation oozing from her email. I reassured her that I would take care of them and get another DVD out in no time.

Of course, as technology would have it, I ran into a couple of technological challenges. While the DVD was going through it final completion phase, I looked for a location that had a late pick-up. Success!!! There was a 7:30pm pick up thirty minutes up the road! I jumped on my motorcycle and was triumphantly walking into the store at 7:03pm! I immediately asked the rep if I still had enough time to ship my package overnight to an international destination. She quickly replied yes and told me to fill out the purple form.

I waited patiently for her to finish up with several customers. As she typed my info into the computer, she said, “Oh…this is going to CANADA.” I responded with, “Yup, that’s why I asked about international shipping when I first walked in!” She apologized and stated I needed to fill out the green form because it was for international packages. At this point, I got a little perturbed because I had spent a fair amount of time filling out the form, had to wait for her to wait on several customers after that, and I was up against the cutoff time.

I quickly filled out the next form and couldn’t believe what my ears heard next, “Your package might not be able to go out tonight.” “What!!!”, I exclaimed!!! Then she stated I needed to fill out an additional form because it was a DVD. After a few seconds, she nonchalantly stated, it won’t make it out tonight. I was LIVID! I could feel the rage boiling up in my body!

I had spent hours reproducing a DVD, drove 30, arrived with 30 minutes to spare and rode my motorcycle back home with the DVD in my pocket… and a sales rep that gave a lethargic apology. What is the point of this article tonight? Sometimes we can be VERY clear about what we want, but we also need the right actions to help create our success. I could have started on the DVD earlier in the day, arrived at the shipping store earlier, read the labels myself and picked out the right one in the beginning. What has been reinforced for me is that I need to plan accordingly, to enable me to complete my tasks even in the face of emergencies and unforeseen circumstances.

Yes, this situation could have totally avoided had I taken different actions. Honestly, the worst part for me was the rep acted like she just didn’t care whether my package made it or not. Everyone is a customer service rep, especially when we’re on the front lines interacting with them directly. How are YOU treating your clients? Internal and external? You HAVE permission to Engage… #Cleared Hot!

Aug
06

Clarity Courage and Power Leadership Action Series

CCP Article 1
Clarity, Courage and Power Leadership Action Series

“Something GOOD’s gota come outa this!” Dr. Falls, my great-grandmother
“We’re all here just to bless each other and help each other,” Great-Uncle James
“Acknowledge the obstacles, DON’T give them power!” FlyGirl
“Do what average people do, HAVE what average people HAVE. I don’t want to be average. Do YOU?!” Me again! :-)

These are just a sampling of the concepts that I have lived my life by. What is your “by” word or phrase? What values and beliefs do you live your life “by”? This leadership action series is going to dive deep into my message targeting Clarity, Courage and Power. These three core components combined lay the foundation for amazing breakthroughs in your life otherwise known as living the life of your dreams!

I believe:
1. Clarity is an attitude and an expectation.
2. Courage is having the power to leave the familiar.
3. Power is organized effort.

When you are conscious of how you utilize these three components, or what I call components of a successful flight plan, you are able to do the one thing I believe we all want deep down inside…to live the lives we really want! But, in order to LIVE the lives of our dreams we have to take action. Words can say anything, but ACTIONS tell the truth. Let me say that again. Your WORDS can say anything, but your ACTIONS will tell the truth. What do your actions say about you? What are the results of your actions? Before you answer that question, take a QUICK look around at the fruits of your labor. Don’t worry, you don’t have to look far, it’s where you are in life right now!

Do you really think when we were little kids we said we wanted to grow up and be an adult who settled in life? If you aren’t working on YOUR dream, you’re working on someone else’s. Whether you are completely dissatisfied, complacent and comfortable or pretty pleased with the life you have, you have the opportunity (Right Now!) to seize the opportunity and live your dreams…the life you were truly meant to live. Isn’t it about time you kicked you’re efforts into high gear to accomplish what it is that YOU really want out of YOUR life?

So, jump into the cockpit with me. Share your thoughts and let’s turn this into a Cleared Hot conversation! If you have specific topics you would like me to address inside of my main message in 300-500 words, make a comment on ANY blog post at any time. Heck, you can even post it on my Facebook wall! You HAVE permission to Engage…Cleared Hot!

Apr
09

This is a FlyTest!

Setting up my iPhone so I can post on the go!!!!

I’m here to help!

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Mar
14

FlyGirl Hanging With Robin Roberts

Feb
13

Are Your Thoughts Your Biggest Obstacles?

Sometimes our biggest obstacles can be the thoughts that are going on inside our heads. In this video, I’ll discuss an interesting experience I had and give you a Barrier Busting exercise to help you remove challenges and obstacles from YOUR path! Read more…

Feb
07

Obstacles and Challenges: Transform Your Fear into Fuel

Dec
30

2012 is OUR YEAR!

Many of you have been asking for this and it has finally arrived.  2012 is OUR YEAR!

Let’s go CLEARED HOT together!  Click on the video below and unwrap your package!  Merry Christmas and Happy New Year!

P.S.  I also added a little recap of 2011.

Let’s continue the discussion!  Join me in The ReadyRoom at http://www.facebook.com/VerniceFlyGirlArmour!

 

Dec
28

A Little Motivation and Inspiration

Hey FlyPeeps!

A little motivation and inspiration as we get ready to head into 2012….

Check out my video below – if it’s been a tough day, this is for YOU.  If you’re ready for next year, this is DEFINITELY for you.

If you’re ready to go CLEARED HOT, just click and play!

Let’s continue the discussion!  Join me in The ReadyRoom at http://www.facebook.com/VerniceFlyGirlArmour!

 

Dec
27

Whatever You Do, Don’t Be Average!

If you happen to get my personal voice mail, you’ll hear me say, “Do what average people do, you’ll have what average people have.”   It’s one of my favorite quotes of all time.

The new year is just around the corner, and maybe you’ve already taken some time to set some goals for yourself.  If you have, AWESOME!  If you haven’t, there’s still time to get your flight plan ready for 2012:

  1. Do your goals include finding a new job or starting a new project?  Be sure to announce your plans with a high-speed flyover.  You’ll find that people will come out of the woodwork to help you. How can anyone give you guidance, make introductions, or offer advice if they don’t know what you’re up to?  This is also a great way of holding yourself accountable for results!
  2. Get specific.  For instance, don’t just say, “I’m looking for a job,” but be more detailed:  “I’m an expert recipe developer” or “I make award-winning cocktails” or “I’m planning to use my skills as a photographer and open a portrait studio.”

Can you recall a situation where you said, “I am going to do whatever it takes and nothing will stop me?”  That is thinking with a breakthrough mentality, which simply means you absolutely REFUSE to settle in the smallest of moments and demand a breakthrough life. This is the first step in rising above being “average.”  You can do it, but you need to step out of your usual comfort zone.  Try something different, new, exciting, or even a little scary!

It’s this kind of thinking and determination that will bring you that much closer to your next job or anything you’ve set as a goal or aspiration!

Let’s continue the discussion!  Join me in The ReadyRoom at http://www.facebook.com/VerniceFlyGirlArmour!

Dec
13

Preventing Obstacles on the Road to Success

As a combat pilot, I learned that it’s extremely important to check for damage to the aircraft and identify the kind of repairs needed, as well as review the mission to see what can be better executed the next time.

If you want to make changes in your life – personally, professionally, etc. – you need to take a good look at the “repairs” you need to make within you to make the changes happen.

You can do this by gathering your crew or ask your “wingman” to provide you with real and honest feedback.  What are your weaknesses?  What improvements can be made?  What strengths can you offer and own completely?

Remember that failure is not your final destination – you must keep pushing forward!

To get past the obstacles, use this 4-step plan:

  1. Avoid making excuses
  2. Commit to the commitment
  3. Take action – no matter how minor it may seem
  4. Review, recharge, and re-attack

A breakthrough mentality creates a breakthrough life. There’s no such thing as a dream out of reach or a goal that’s unobtainable. Turn your aspirations into action and create a path that will get you out of your rut. You’re not stuck; you’re just not moving.

Who needs a runway?  Take off from where you are!


Join me and be a part of my crew in “The ReadyRoom” – click here!

Dec
01

Snowboarding or Snowfalling???

This is just a sneak peak!!! Cool or what? I’ve ALWAYS wanted to snowboard, and had NO IDEA how much I would be falling!!! When you fall, how do YOU get back up?!?!

Come join us in “The ReadyRoom” after you check out my vid! One Mission, One Goal One Team!!!

Nov
30

Making Failure a Launching Point!

I heard LaDonna Gatlin say, “Failure is fertilizer”.

I’ve had plenty of failures along the way, big and small alike. When I failed a tactics during my second deployment to Iraq, I was devastated, because I KNEW people were watching to see how I performed. I felt like I had let so many people down: women, black folks, my family…the Corps. I passed it the next week with flying colors, but that wasn’t the point. I hadn’t passed it the first time, and not passing it the first time had dire consequences.

Through an interesting journey too lengthy to share here, I realized that failure placed me in the right places at the right time.

What did I learn?

I believe things happen to direct our paths, and how we respond versus react to them is the key to how a situation turns out.  Second, all our experiences are just preparing us for that next mission we’ve been called to do in life.

Failure is inevitable along the way. Make it a launching point instead of your final destination!

Apr
28

It’s OFFICIAL…My First Book, Zero to Breakthrough, Was Released Today!

Well, I think the video says it all. Make sure you catch the end to find out about the surprise I’m making sure EVERYONE gets…of course it’s near the end. Thank you for all the support and encouragement through this process. It has truly been amazing!

So, this is my EMOTIONAL video….enjoy!

I hope you liked it!

Apr
13

What Do You Really Want?

Take a moment right now and ask yourself the following questions. What do you really want out of your life? What do you want for your role in your company? What do you want your journey to look like? Do you want to take on a specific project? If so, will it be working toward your career goals and objectives? How do you want to arrive at the end of your journey and how do you want to look and feel when you get there?

These questions asked and answered up front can easily increase the enjoyment of your journey in creating your breakthrough career. Remember, it is okay not to know how you are going to get there in the very beginning. In fact, if your vision or dream is big enough, there is a very good chance you will not know how to reach your desired end state, but the answers are just a step away. Once you have the main question of “What you really want” answered, it is time to craft a plan to make it happen.

Mar
13

Stop Making Excuses…go from Zero to Breakthrough!

We all think of things to keep us from doing what we need to do. Prime example…just as I was moving into this first point I thought, “I don’t have my computer accessible to type, so maybe I should wait until later.” Procrastination had just reared its head…

I’d been sitting on my plane over three hours for what was supposed to be a one hour flight. Our departure was delayed due to bad weather at our destination. Thirty minutes later, you heard the captain’s voice come over the intercom. From the moment he started speaking, you could hear from the tone of his voice that it wasn’t going to be good news. Bad weather was now rolling into our area and we were going to be delayed for at least another 45 minutes. You couldn’t help but hear all the groans from everyone on the plane.

An hour and a half later, when it was finally time for us to take off, I was shutting my computer down when I noticed I was in the red with only 11% on my battery. I would have no choice, I’d be writing for the remainder of this flight.

As I sat in my seat, waiting to take off, I took out my notebook and started to jot down some ideas. As I wrote, I began to feel stuck! Stuck because I hadn’t done or accomplished many of the things I’d wanted to accomplish when it comes to being productive on a daily basis. Then I thought, hey…wait a minute!!! I was supposed to be the Breakthrough Guru right?!?!? What was going on? Then I realized I wasn’t stuck, I just wasn’t moving! I hadn’t been taking action, but it looked more like procrastination! I decided to act…NOW!

I flipped to a fresh piece of paper and started to write. It felt great! I had finished writing the bullet points to getting unstuck and was moving on to writing the main body of the article when I stopped and said, “But it would be better for me to write on my computer. I can edit, I can type faster than I can write, I’d be able to save it, it would be neater, and I won’t have to transcribe it later” (as I’m doing right now) and on, and on, and on… After ALMOST entertaining that thought process, I stopped in my tracks and told myself to WRITE! NOW! Move into action…NOW!

The bottom line is, STOP MAKING EXCUSES, and just move forward into action! Conditions will probably always look better at another time. Look back on opportunities you’ve taken or lost. Were the conditions optimal? Probably not. Just remember, you have traded a day of your life for the actions you’ve chosen to take, OR NOT TO TAKE. We all have choices. Choose to move…NOW!

Dec
12

Where are you going?

As an professional, where you go and the career path you take is up to you. It is easy to let your path unfold for you. On the other hand, the field has so many options!

You have amazing opportunities all around you that would enable you to take your career to new heights. It only takes dedication, ambition and a strategic plan to get you there.

Dec
12

Mentoring as Your Competitive Advantage

Mentoring is another essential form of leadership! We all have something to share with each other. Life is just a big classroom. Many times a traditional mentoring relationship might be thought of as an older person working with a younger person due to the fact that when you have spent many years in a position or with a company, you tend to be older than many of the new people beginning the onboarding process. I would like you to think of it in terms of someone experienced working with someone who wishes to gain more experience and knowledge.

The younger generation entering the workforce tends to be very computer and technology savvy. Some of these individuals would be more than happy to mentor individuals who may not have been as exposed to all the new technology that is now available to us.

Dec
12

Choices, Choices, Choices

My challenge to you is to decide on some basic goals, short term and long term. Look at where you are starting from and where you want to land. What are some of the highlights you would like to see along the way? Do you want to fly straight there, or are you adventurous and want to see some of the out of the way sights?
There are many ways to navigate your career. Would you like to stay with the company where you are currently employed for your entire career? Do you want to remain in a particular division inside that company and work your way up? Do you want to transition from admin into a technical field inside your organization? Is this going to require more schooling and/or education?

You HAVE Permission to Engage!

I respect your time and will only provide you with information, tips, tactics and proven battle tested strategies to create HUGE Breakthroughs in your life!


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